Schedule, Terms & Conditions

Welcome

Welcome to Mint Favors and More! Everything in my studio is handmade or decorated, which takes time. At this time, assembly of my unique personalized favors is about 2-3 weeks! Please note large orders may take more time to create. Production time does not include the shipping time. Contact me if you need your order sooner than the estimated arrival date, and I will do my best to accommodate your request.

I do my best to keep flowers and papers you see in my listing photos in-stock, however materials do sell out and get discontinued. Embellishments and paper patterns may vary depending on what I have available.

I'm always thinking of new favors and party items, so please check back often. Thank you so much visiting my shop!

Payment

I accept payments through PayPal or direct checkout (Visa, Master Card, American Express and Discover). Payments must be received in full before I start a custom product. If payment is not received with 5 business days, I will cancel the transaction.

Missouri residents will be charged sales tax.

Shipping

All items will be shipped through USPS, typically Priority Mail. You will receive a shipment notification message as soon as your order is shipped. The shipment notification may include a tracking number if one was provided to me. If you'd like to purchase shipping insurance for your order please let me know.

INTERNATIONAL CUSTOMERS: Please be aware that shipping charges are for shipping only. Your country may charge additional taxes, duties or customs fees that you will be responsible for.

If you need the item(s) by a specific date, please let me know prior to payment so that I can prioritize orders and change the shipping charges (if needed). 

Production time is calculated from the time I receive all the necessary information to personalize your item. Each of my custom items requires time to ensure high quality. I may send you a photo or proof to approve prior to making a product, please check messages regularly so we can maintain a timely transaction and receipt of purchase.

Refunds and Exchanges

I do my best to please every customer, but if for some reason you are not satisfied with your purchase, let me know and I will work with you to resolve the issue and get you the quality product you paid for.

As my favors are custom made, I do not accept returns. Please consider ordering a sample here: https://www.etsy.com/listing/164417034/one-sample-of-a-mint-wedding-favor

Additional Policies and FAQs

My products are handmade and no two pieces are identical. Please allow for slight variation from what is shown in the shop photos. Colors may vary slightly due to computer monitor differences. Embellishments and paper patterns may vary depending on what I have available.

If for any reason you are not happy with your purchase, please send me a message directly. 
http://mintfavorsandmore.com/contact

Melanie, shop owner and designer
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